Kalli Prins

New York Metro Area (Open to Relocation)kalliprins@gmail.comlinkedin.com/in/kalliprins

Growth leader with 18 years of experience spanning consumer, technology, digital health, and recurring-revenue businesses.

Brings creative thinking and analytical depth to understanding customer behavior, recognizing patterns, and identifying what is really constraining growth. Leads across the full customer journey, from positioning and go-to-market through customer experience, monetization, retention, and expansion, and builds the strategies, systems, and cross-functional teams that turn those insights into sustainable growth.

Core Competencies

Growth ArchitectureBusiness StrategyCustomer ExperienceGo-to-Market StrategyRevenue OperationsPricing & MonetizationCustomer & Market InsightsLifecycle & RetentionCommunity & PartnershipsCross-Functional Leadership

Career Highlights

Female Founder Collective

Redesigned growth and the member experience for Female Founder Collective, generating $295K+ in new revenue while retaining $270K+ in recurring revenue across memberships, cohorts, and founder programs.

Her Workplace

Scaled Her Workplace from $2K to $21K MRR and $250K+ ARR in under 12 months, transforming a physical coworking business into an AI-powered career platform and building the customer journey from acquisition through retention.

embark.live

Co-founded and scaled embark.live to 2,500+ subscribers and $250K in partnership revenue, building the go-to-market strategy, monetization model, customer experience, and cross-functional team from the ground up.

Maker's Row

Restructured Maker's Row's 350K+ user marketplace for growth, driving 65% signup growth and $600K in revenue growth while launching a premium subscription that increased LTV 29%.

Professional Experience

Vice President of Growth Female Founder Collective

New York, NY (Remote) · Dec 2025–Present

Lead growth and revenue strategy across Female Founder Collective, with ownership spanning acquisition, conversion, onboarding, engagement, retention, and monetization. Report directly to the CEO and lead cross-functional growth initiatives across revenue operations, community, content, and member experience.

  • Generated $295K+ in new revenue while retaining $270K+ in recurring revenue across memberships, cohorts, and founder programs by redesigning the member journey and strengthening acquisition, lifecycle, and revenue infrastructure.
  • Reduced refunds 76% YoY, preserving ~$53K in revenue, while increasing member engagement 103% YoY through improvements to onboarding, lifecycle strategy, community programming, and the member experience.
  • Increased completed applications 220% YoY and revenue per enrollment 73.6% by identifying conversion barriers and connecting the experience across application, enrollment, email, landing pages, and checkout.

Growth & Community Allara Health

New York, NY · Mar 2024–Apr 2025 (Fractional)

Supported growth and patient experience for a digital women's healthcare platform, translating firsthand insights from 1,000+ patient interactions into improvements across the customer journey.

  • Achieved a 68% conversion rate by identifying and reducing barriers across enrollment, insurance, treatment, and care decisions.
  • Translated patterns across 1,000+ patient interactions into actionable customer insights, informing improvements to onboarding, messaging, and the enrollment experience.

Vice President of Growth & Experience Her Workplace

New York, NY (Hybrid) · Oct 2023–Oct 2025

Led the transformation of Her Workplace from a physical coworking business into an AI-powered career development platform, shaping growth strategy, customer experience, go-to-market, and new revenue opportunities.

  • Scaled MRR from $2K to $21K and surpassed $250K ARR in under 12 months by redesigning the customer journey across acquisition, onboarding, engagement, and retention.
  • Created and launched new mentorship, coaching, and cohort experiences featuring leaders from Starbucks, Citi, L'Oréal, and Rebecca Minkoff, growing paid membership to 500+, expanding digital reach to 50K+, and extending the brand across four cities.
  • Established the revenue and lifecycle infrastructure, connecting acquisition, CRM, onboarding, engagement, and recurring revenue into a more cohesive member experience.

Co-Founder, Vice President of Operations embark.live

Brooklyn, NY (Remote) · Jun 2019–Mar 2023

Co-founded and built a live-streaming platform from concept to revenue, with full P&L ownership across product, customer experience, go-to-market, partnerships, and operations from launch through scale.

  • Grew the platform to 2,500+ subscribers, $20K MRR, and $250K in partnership revenue by evolving the product around user behavior and developing new channels for growth and monetization.
  • Built and led a 12-person cross-functional team across marketing, product, engineering, analytics, design, community, and customer success, achieving 90% team retention while establishing the systems and ways of working needed to scale.
  • Increased user engagement 25% by introducing onboarding, programming, and feedback loops that surfaced changing user needs and informed ongoing product and experience improvements.

Vice President of Operations Maker's Row

Brooklyn, NY (Hybrid) · Oct 2018–Mar 2023

Led the restructuring of a 350K+ user marketplace with full P&L ownership, overseeing growth, product, revenue, customer experience, and operations to strengthen the business and expand recurring revenue.

  • Drove a 65% increase in signups, 28% MRR growth, and $600K in revenue growth by expanding distribution, strengthening community activation, and evolving the platform experience around changing customer needs.
  • Launched a new premium subscription from concept to market, shaping the offering and value proposition to increase LTV 29% and generate $60K in profit within five months.
  • Reorganized cross-functional teams and workflows, reducing turnover 25% and accelerating product delivery 25% while strengthening collaboration across product, marketing, and customer success.

Early Career

Founder, CEO · Songbird Studio

Brooklyn, NY · Jun 2018–Feb 2020

Business Strategist · Independent Consultant

New York, NY · Jan 2017–Oct 2018

Director of Knitwear Design · Elie Tahari

New York, NY · Dec 2014–Dec 2016

Design Development Manager · Ann Taylor (Ann Inc.)

New York, NY · Jun 2013–Dec 2014

Lead Designer · Rousso Apparel Group

New York, NY · May 2012–Apr 2013

Associate Designer · BCBGMAXAZRIA

Los Angeles, CA · Sep 2008–May 2012

Education

Associate of Arts, Fashion Design

Fashion Institute of Design and Merchandising, Los Angeles, CA

Certifications

OKR: Leadership and Goal Setting Certification

Measure What Matters by John Doerr · 2023

Tools, Platforms & Capabilities

Customer Experience & Lifecycle

Customer journey mappingSegmentationOnboarding & activationLifecycle strategyRetention analysisPersonalization

Revenue Operations & CRM

HubSpot Marketing & Sales EnterpriseCRM architecturePipeline designLead lifecycle managementChargebeeStripeApollo.io

Growth & Analytics

Google AnalyticsA/B testingFunnel & cohort analysisConversion optimizationKPI developmentExecutive reporting

AI & Automation

ChatGPTClaude + Claude DesignGeminiPrompt engineeringAI workflow designWorkflow automationAI-assisted research

Product & Creative

FigmaMiroCanvaMeta Business Suite

Operations & Collaboration

NotionAirtableMonday.comGoogle WorkspaceSlack

Interested in building the next chapter together? Let's explore how we can scale growth and drive revenue as a team.

Let's talk